Legal
Refund Policy
NextLatitude, the legal business name of the seller operating nextlatitude.app, offers a 30-day money-back guarantee. If NextLatitude isn’t right for you, you can request a full refund within 30 days of your order date — monthly or annual.
How to request a refund
Email us at hello@nextlatitude.app from the address you used at checkout, and we will process the refund for you. Card payments are handled by our payment processor, Stripe. You don’t need to give a reason, though feedback is always welcome.
How long refunds take
Once approved, the payment is returned to your original payment method. Depending on your bank or card issuer this usually appears within 5–10 business days. We send confirmation by email, and Stripe issues the refund receipt.
Renewals and cancellations
Premium subscriptions renew automatically until cancelled. You can cancel at any time from your billing settings; cancelling stops future renewals and you keep access until the end of the period you already paid for. If a renewal charge catches you by surprise, contact us within 30 days and we’ll sort it out.
Related policies
See our terms and privacy notice for the rest.